Complaint and warranty

Warranty and claims

Filing a warranty claim

Are your BOA laces broken? Please click here.
Viking Footwear offers warranty period according to the applicable laws in the countries where we sell our products. 
Please note that we do not handle claims on products that are purchased from other retailers, these requests should be directed to the retailer from which the product was purchased.
A claim can be submitted if:
the defect originates from production or material
normal wear has caused defects beyond reasonable wear and tear
the product has not been used improperly or carelessly, nor been part of an accident